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Repairs

Our repair technician is certified to service most Mac and Windows computers.  Please bring your device to Computer Sales for a consultation about the repairs you'll need.  You do not have to be affiliated with Carnegie Mellon University to use our repair services.

Repair Services:  Diagnostic Services, System Repair, Virus Removal, Data Back-Up, Data Migration, OS Upgrades, Data Recovery, System Tune-Ups (Mac and Windows).


Item ID  Description of Service Price
52000 

REPAIR DIAGNOSTIC TIER 1

Basic diagnostic, one hour of tech time

$39.00
52001 

REPAIR DIAGNOSTIC TIER 2

Additional billing, advanced diagnostic, two hours of tech time

$59.00
52002 

REPAIR 1HR WARRANTY

One hour of labor (excludes Apple)

$69.00
52003 

REPAIR 1/2HR WARRANTY

1/2 hour of labor (excludes Apple)

$39.00 
52004 

REPAIR 1HR NON-WARRANTY

One hour of labor, out of warranty, all vendors

$99.00 
52005 

REPAIR 1/2HR NON-WARRANTY

1/2 hour of labor, out of warranty, all vendors

$49.00
52006 

REPAIR VIRUS REMOVAL TIER 1

Basic virus removal, software based

$99.00
52007 

REPAIR VIRUS REMOVAL TIER 2

Format hard disk and installation of OS

(does not include Data Recovery or Virtual Storage of data)

$169.00 
52008 

REPAIR DATA MIGRATION

Moving of data from hard disk to replacement or secondary storage device

(purchased separately or provided by end user)

$50.00
52009 

REPAIR OS UPGRADE TIER 1

Upgrade of OS from previous version, does not include formatting of hard drive

$69.00
52010 

REPAIR OS UPGRADE TIER 2

Upgrade of OS from older version or clean install, includes hard drive formatting

$99.00
52011 

REPAIR DATA RECOVERY STANDARD

Data recovery, software based only (not guaranteed to succeed)

$79.00
52012 

REPAIR DATA RECOVERY ADVANCED

Data recovery, advanced software tools used (not guaranteed to succeed)

$149.00
52013 

REPAIR SYSTEM TUNE-UP WINDOWS

Windows OS and software updates installed & verified

$39.00
52014 

REPAIR SYSTEM TUNE-UP MAC

Mac OS and software updates installed & verified

$39.00
52018 

REPAIR PARTS

At cost repair parts

At cost
52019 

REPAIR QUICK FIX

Memory installs, hard disk removals, reseating of components

$39.00
52020 

REPAIR EXTENSIVE CLEANING

Disassembly, cleaning and reassembly of unit

$39.00
52021  REPAIR 500GB VIRTUAL STORAGE $29.00
     
     

Repair Policy:  There will be a minimum charge for service including estimates.  It is hereby understood and agreed by and between Computer Sales & Repair and the customer that it is the responsibility of the customer to do backups of all data entered into or stored within any of the equipment for which repair service has or is to be performed by Repair, unless data migration or recovery is part of the service requested.  You hereby release Repair and hold us harmless for any and all liability of any nature whatsoever with regard to the service provided.

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