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Holiday Shipping
What You Need to Know:
The University Store will be closed from December 22nd - January 1st.  The store will close at noon on December 21st for a division-wide holiday gathering. We will continue processing web orders up until December 20th.  We ask you to use your discretion when placing orders and keep in mind:
  • We cannot guarantee when orders will arrive.  We use UPS Ground for our standard shipping method.  Delivery times can vary based on volume, weather, and delivery location.
  • If you wish for your order to ship before the holiday break, we ask that you placed your order **NO LATER THAN 4:00PM on December 20th**.  Orders placed after this time will not be fulfilled until January 2nd.
  • If you place an order to Pick Up at Store, we ask that you arrive no later than 12PM on December 21st.  Otherwise, you won't be able to pick-up your order until January 2nd, 2019.

 


Store Holiday Hours
December 17th-21st:
Monday: 8:30-5:00

Tuesday: 8:30-5:00

Wednesday: 9:30-5:00

Thursday: 8:30-5:00

Friday: 9:30-12:00
Holiday Break
Carnegie Mellon University, including the University Stores, are closed December 22nd-January 1st. The University Store will be closed December 21st at noon through January 1st.


Placing Orders
Orders are processed Monday through Friday. Please allow 7-14 business days for your order to arrive. Our standard method of shipping is UPS ground service.
We cannot ship outside of the U.S, with the exception of the Pausch DVD.
Gift Orders
If you would like to send an order as a gift, please indicate the items that are gifts on the checkout page. For gift orders we will remove tags and include a gift receipt, include a custom note to the recipient. Please list your email address to receive final order totals.  We do not offer gift wrapping. There is no extra fee for gifts.

Pickup in Store - Free
You will receive an email when your order is available for pick-up. Textbook orders can be picked up on the lower level of the University Store. Merchandise orders can be picked up on the upper level of the University Store. Architecture/Design kits can be picked up in the Art Store.

Standard Shipping - $8.00 - excludes Alaska, California and Hawaii
Orders are shipped via UPS Ground. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional handling fees are:
  • Computers - $20 handling fee
  • Diploma Frames - $27 handling fee
  • iPads/Tablets - $15 handling fee

Handling fees cover insurance for the item(s) and require a signature upon delivery. The handling fee is added to the base shipping cost.


Alaska, California and Hawaii - $12.00
Orders are shipped via UPS Ground. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional handling fees are:
  • Computers - $20 handling fee
  • Diploma Frames - $27 handling fee
  • iPads/Tablets - $15 handling fee.
Handling fees cover insurance for the item(s) and require a signature upon delivery. The handling fee is added to the base shipping cost.

UPS Expedited 2 Day - $15.00
Orders are shipped via UPS Air 2nd Day. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional handling fees are:
  • Computers - $20 handling fee
  • Diploma Frames - $27 handling fee
  • iPads/Tablets - $15 handling fee.
Handling fees cover insurance for the item(s) and require a signature upon delivery. The handling fee is added to the base shipping cost.
 

Next Day Air - $40.00
Orders are shipped via UPS Next Day Air. Please note that orders must be placed before 2PM during a business day to be shipped out same day. Orders placed after 2PM will be sent out the following business day. The store is open Monday-Friday 8:30AM-5:00PM. If you would like Saturday delivery this option will incur additional charges. We will contact you to determine the cost.
Orders containing more than four fragile items will be subject to bulk shipping charges. We will contact you to determine the extra shipping costs.

DVD/Decal Domestic - $3.00
If you are ordering either the “Really Achieving your Childhood Dreams” DVD or only decals, magnets, stickers, notecards, or small pennants for shipping within the U.S., choose Pausch DVD or Decal as your shipping method. The shipping charge is $3.00. Orders are shipped via UPS Ground.

DVD ONLY International - $5.00
If you are ordering the “Really Achieving your Childhood Dreams” DVD for shipping outside of the U.S., choose Pausch DVD Only Intl as your shipping method. The shipping charge is $5.00. Orders are shipped via USPS.
The University Stores
Cohon University Center
5032 Forbes Avenue
Pittsburgh, PA 15213
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