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Placing Orders
Orders are processed Monday through Friday. Please allow 7-14 business days from order placement for your order to arrive. Our standard method of shipping is UPS ground service.
We only ship within the United States. If you're international, please contact us via email to review options for shipping outside of the United States.
Gift Orders
If you would like to send an order as a gift, please indicate the items that are gifts on the checkout page. For gift orders we will remove tags and include a gift receipt, include a custom note to the recipient. Please list your email address to receive final order totals.  We do not offer gift wrapping. There is no extra fee for gifts.
Diploma Frames
In some cases, diploma frames might ship directly from our diploma frame vendor. This vendor uses FedEx for shipping. We will notify you if your frame will be shipped directly from the vendor along with tracking information from FedEx.

Pickup in Store - Free
You will receive an email when your order is available for pick-up. Textbook orders can be picked up on the lower level of the University Store. Merchandise orders can be picked up on the upper level of the University Store. Architecture/Design kits can be picked up in the Art Store.

Standard Shipping - $8.00 - excludes Alaska, California and Hawaii
Orders are shipped via UPS Ground. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional handling fees are:
  • Diploma Frames - $27 handling fee

Handling fees cover insurance for the item(s) and require a signature upon delivery. The handling fee is added to the base shipping cost.


Laptops & Tablets (Standard Shipping) - Free
We offer free standard shipping on laptops and tablets. Orders are shipped UPS Ground and are insured. We require a signature for laptop & tablet deliveries. Laptop & Tablet shipping is free only for standard shipping.

Alaska, California and Hawaii - $12.00
Orders are shipped via UPS Ground. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional handling fees are:
  • Diploma Frames - $27 additional fee for insurance, shipping materials, and signature required services.

UPS Expedited 2 Day - $15.00
Orders are shipped via UPS Air 2nd Day. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional handling fees are:
  • Diploma Frames - $27 additional fee for insurance, shipping materials, and signature required services.
Handling fees cover insurance for the item(s) and require a signature upon delivery. The handling fee is added to the base shipping cost.
 

Next Day Air - $40.00
Orders are shipped via UPS Next Day Air. Please note that orders must be placed before 2PM during a business day to be shipped out same day. Orders placed after 2PM will be sent out the following business day. The store is open Monday-Friday 8:30AM-5:00PM. If you would like Saturday delivery this option will incur additional charges. We will contact you to determine the cost.
Orders containing more than four fragile items will be subject to bulk shipping charges. We will contact you to determine the extra shipping costs.

Decals & Magnets - $3.00
If you are ordering only decals, magnets, stickers, notecards, or small pennants for shipping, choose "Decals & Magnets" as your shipping method. The shipping charge is $3.00. Orders are shipped via UPS Ground.

Shipping to P.O Boxes, Military Bases, and Government Addresses
If you plan to ship to a P.O box, APO, or other special address we will send your order via the United States Postal Service (USPS). If we have to ship via USPS we'll notify you and provide tracking information.
The University Stores
Cohon University Center
5032 Forbes Avenue
Pittsburgh, PA 15213
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