Shipping Policy

Placing Orders

Orders are processed Monday through Friday during regular business hours. Our standard method of shipping is UPS ground service. Please note that shipping times can vary based on order volume, inclement weather, and special events on campus. We strive to pack and ship orders within 24 hours of placement whenever possible.

Our standard shipping rates only apply to addresses within the United States. We're able to ship internationally on a case-by-base basis. If you wish to ship internationally, we will contact you with a shipping quote after your order is placed. If you accept the shipping rate, we'll adjust your order to include that shipping cost. Please note that we do not cover any additional taxes or fees that may be owed upon delivery of international shipments. The carrier will contact you if extra fees are owed before your order can be delivered.

Gift Orders

If you would like to send an order as a gift, please indicate the items that are gifts on the checkout page. For gift orders we will remove tags and include a gift receipt, include a custom note to the recipient. Please list your email address to receive final order totals. We do not offer gift wrapping as a service. There is no extra fee for gift orders. 

Diploma Frames

Diploma frames incur extra shipping fees due to their large size and fragile nature. Those fees are included in your shipping rate. In some cases, diploma frames might ship directly from our diploma frame vendor. This vendor uses FedEx for shipping. We will notify you if your frame will be shipped directly from the vendor along with tracking information from FedEx.

Custom Regalia

Custom regalia ships directly from the vendor that creates it. It ships at a flat rate fee of $19.95 within the United States.

Robotics Academy Courses & Certificates

Please choose the free 'CMRA Courses' shipping option upon check-out.

Pickup in Store - Free

You will receive an email when your order is available for pick-up. Apparel and gift orders can be picked up on the upper level of the University Store. Tool kits and technology can be picked up on the lower level of the University Store.

Standard Shipping - $8.99 - excludes Alaska and Hawaii

Orders are shipped via UPS Ground. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional fees are:

• Diploma Frames - $27 handling fee

Small Item Orders (Decals, Magnets, Keychains, etc) - $5.00

For small orders, we will adjust the shipping charge before processing your order payment. 

Custom Regalia - $19.95

Custom Regalia ships directly from the manufacturer at a standard rate. Please note that custom regalia can take anywhere from 4-7 weeks to be created and shipped due to its personalized nature.

Shipping Internationally

Please place your order and choose 'Standard Shipping'. We will email you with an estimate to ship to your location. If you accept that rate, we'll adjust the shipping on your order accordingly. Please note that the shipping fee will not include any additional duties or fees that may be owed before the order is delivered. The carrier will contact you directly in the event that additional fees are owed.

Laptops & Tablets (Standard Shipping) - Free

We offer free standard shipping on laptops and tablets. Orders are shipped UPS Ground and are insured. We require a signature for laptop & tablet deliveries. Laptop & Tablet shipping is free only for standard shipping.

Alaska and Hawaii - $40.00

Orders are shipped via UPS standard shipping. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. Other items that incur additional fees are:

• Diploma Frames - $27 additional fee for insurance, shipping materials, and signature required services.

U.S Territories: $50.00

Orders are shipped via UPS standard shipping. This cost includes signature required and customs fees incurred. Large items like diploma frames have additional fees for insurance.

UPS Expedited 2 Day (Continental US) - $15.00

Orders are shipped via UPS Air 2nd Day. Orders with more than four fragile items will be subject to an additional $2 fee for extra packing materials. For orders going to Alaska, Hawaii, or U.S territories, we'll add charges accordingly. Other items that incur additional fees are:

 

• Diploma Frames - $27 additional fee for insurance, shipping materials, and signature required services. 

Next Day Air (Continental US) - $40.00

Orders are shipped via UPS Next Day Air. Please note that orders will be shipped as soon as possible during regular hours of operation. Please place orders by NOON for same day shipment. Orders placed after noon may ship out the following business day morning. If you would like Saturday delivery this option will incur additional charges. We will contact you to determine the cost. If shipping to Alaska, Hawaii, or U.S territories, we'll add charges accordingly. 

Shipping to P.O Boxes, U.S. Military Bases, and Government Addresses

If you plan to ship to a P.O box, APO, or other address type not serviced by UPS, we will send your order via the United States Postal Service (USPS). If we have to ship via USPS we'll notify you and provide tracking information.