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University Stores: About Us

Textbook Return Policy
Special Orders
Faculty Authors
Special Book Requests
Foreign Books
Technical Supplies
Academic Regalia
Office & School Supplies
Gifts & Rewards

Textbook Return Policy

  • NEW and USED textbooks must be returned within 5 days of the official first day of classes for all terms.

  • A valid cash register receipt and a valid Carnegie Mellon ID Card must accompany ALL TEXTBOOK RETURNS.

  • NEW textbooks must be in original purchase condition.

  • DO NOT WRITE IN ANY NEW TEXTBOOK until you are certain there is no need for a return.

  • Refunds will be given in original form of payment.

  • Sale items and special-order books are not returnable.

  • Textbooks are not returnable if shrink-wrap is broken or disks are used or missing.

  • Course packets, Custom Books, CDs and Electronic Media are nonreturnable.


Special Orders

We will special order any book currently in print for our customers. We welcome phone, fax, mail or e-mail orders. Our numbers are as follows:

Telephone: 412-268-2967 or 412-268-1036

Fax: 412-268-1864 

Mail: University Store, 5032 Forbes Avenue, Pittsburgh, PA 15213

Contact: Ali Haimson


Faculty Authors

The Bookstore has sections devoted to Faculty Authors. We would like to offer for sale books you have authored or co-authored that are currently in print. If you have written a book or if a title is scheduled for an upcoming release please let us know. Please notify the Bookstore when a book or musical CD of yours is published. On the first floor of the Bookstore is a selection dedicated to showcasing our university authors and performers. We are proud to carry a full selection of books and music by campus authors and performers. Also, the Bookstore would like to host Faculty Author signing events to promote your work and new releases. If you would like to participate or need some additional details please contact Ali Haimson at 8-2967. If the information relates to music, please contact Cindy Haughs at 8-3465.

Special Book Requests

If there is a title you would like to see offered by the bookstore, we will be pleased to stock it at your request. There is a selection of books located in the "Faculty Recommendation" area. Please contact Ali Haimson at 8-2967.

Foreign Books

We deal with many domestic distributors who can help us source books published by foreign presses. Please contact  Ali Haimson at 8-2967 for assistance with ordering foreign books.

Technical Supplies

The Art Store offers an extensive variety of art and engineering supplies and technical tools. We will stock any technical materials you may need for your course, whether it is special papers, molding clays, building materials or a special color of paint. Please contact Amy Daly at the Art Store, 8-2968.

Academic Regalia

The Bookstore is responsible for procuring the academic regalia worn at commencement for the keynote speaker, trustees, vice presidents, faculty and students. We realize many of the faculty often participate in other academic or civil ceremonies and on occasion may need access to caps, gowns and hoods. Year round the Bookstore staff can assist you with ordering and renting the regalia. We have ability to order the Masters or Ph.D. hoods from approximately 1,500 national colleges and universities and most large foreign universities. If you have any special needs please contact Cindy Haughs at 8-3465.

Office & School Supplies

Business and desk accessories such as portfolios and desk organizers are always in stock. Computer supplies such as diskettes, mouse pads and recycle printer paper are available as well. If you have any special needs contact Norm Wright at 8-5591 or Amy Daly at 8-2968.

Gifts & Rewards

The Bookstore offers an array of high-quality gift items including clothing, watches, giftware and other items imprinted with the campus logo. We also offer an elegant, high-end line of recognition products such as the official Carnegie Mellon or Carnegie Tech rocking or captain's chairs, cherry wood mantle clock for faculty or staff awards and gift-giving occasions. In addition, we have gift wrap, greeting cards or helium balloons. Please contact Cindy Haughs at 8-3465.




Last Updated: January 16,2008