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About Us 

The University Store is independently owned and operated by Carnegie Mellon University. We strive to offer the services and products our campus community needs while working to support the university mission.

Art Store 

The Art Store occupies its own space down the hall from the University Store. We carry a variety of technical supplies for casual hobbyists or professionals. Also housed within the Art Store is a custom framing service for special projects.

Technical Supplies Special Orders 
We will stock any technical materials you may need for your course, whether it's special papers, molding clays, building materials or a special color of paint. Please contact Amy Daly by email or at 412-268-2968. 

Clothing & Gifts 

The University Store offers a variety of branded items from sweatshirts and mugs to jewelry and leather bags. We also offer a high-end line of recognition products including the Carnegie Mellon or Carnegie Tech rocking and captain's chairs, crystal, and cherry wood desk boxes, perfect for faculty and staff gift-giving occasions. If you'd like to special order a high-end gift, please contact Emily Houck by email or at 412-268-1032.

Office & School Supplies 
We carry an array of office and school supplies, including Carnegie Mellon branded items. In addition to supplies like binders and notebooks, we carry leather portfolios and professional desk items.  If you'd like to special order office supplies, or need a large quantity of items for an event, please contact Amy Daly by email or at 412-268-2968.

Online Shop 

We're happy to offer online shopping to customers who cannot visit our physical store.  Online inventory pulls directly from our in-store inventory, and can vary based on available inventory.  Items with an inventory of 5 or less will not show online, even if they're still available in-store.  If you have any questions about item availability, please call with an item number or description ready so our store associates can assist you.  For website and web order questions, please contact Emily Houck by email or at 412-268-2029.

Online Promotional Codes 

We will occasionally offer promotional codes for special events to be used on online orders.  These promotional codes can be applied during check-out, where you should see the difference in your total.  Promotional codes are set to run during certain dates, and will not work outside of these dates.  If you enter a promotional code and receive an error message, please refer to the dates the code is valid.

We do not honor promotional codes given by prepsportswear.com, a licensed seller of Carnegie Mellon University merchandise.  Our system does not recognize these codes.  Please double-check that you're using a promotional code provided by the University Store.  If you're certain you're using a valid University Store code and you're encountering problems, please contact Emily Houck by email or at 412-268-2029.

Promotional Codes/Coupon Exclusions 
Unless otherwise stated, University Store promotional codes and coupons do not apply to merchandise purchased in Computer Sales or with a departmental requisition. They also exclude the purchase of textbooks, custom ordered merchandise, diploma frames, furniture, class rings, sale items, lamps, film, electronics, Fitbit, Jawbone, GoPro, and calculators.

All discounts are single use only, unless specifically noted on the coupon. Discounts cannot be combined with any other offers, promotions, etc.


Regalia

The University Store is responsible for the procurement of academic regalia worn at commencement by the keynote speaker, trustees, vice presidents, faculty and students.  Students may purchase regalia at Grad Fair, or in-store during the weeks leading up to commencement.  We realize that many faculty members participate in other academic or civil ceremonies, and on occasion may need access to caps, gowns and hoods.  Year round the University Store staff can assist you with ordering and renting regalia.  We have the ability to order the Masters and Ph.D hoods from approximately 1,500 national colleges and universities, and most large foreign universities.  Please contact the University Store at 412-268-5591 for assistance. 

Custom Regalia 

The University Store offers custom regalia orders.  To fill out a form for custom regalia, visit our Custom Regalia page.

Textbooks 

The University Store is the official textbook provider for Carnegie Mellon University. We work directly with faculty to ensure we carry the course materials students need each semester.

Faculty Authors 

We're proud to carry and showcase books authored by our faculty. If you have authored or co-authored a book currently in print, please let us know. We've dedicated space on the lower level of the University Store for faculty authors and performers.

The University Store is also available to host author readings and signings. If you're interested in promoting your work through an event at the store, please contact us by email or at 412-268-5591.

Foreign Books

We work with many domestic distributors who can help us source books published by foreign presses. Please contact us by email or at 412-268-5591 for assistance with ordering foreign titles. 

Special Orders 

Need a book we don't carry? We'll special order any book currently in print for our customers. Please contact us by email or at 412-268-5591 to enquire about a special order. 

Textbook Return Policy 
Textbooks can be returned within 3 business days of the original purchase during the Add/Drop period. Books can only be returned when accompanied by a receipt. If the textbook was purchased in plastic wrap, the wrap can not be punctured or removed to be eligible for return. After the Add/Drop period, all returns are at the discretion of our staff. If students drop classes beyond the Add/Drop period, they must provide proof of the dropped class to return textbooks. If you have a question about our return policy, please contact us at 412-268-5591 or email.



 




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